cleaning process
cleaning process

Cleaning Process

Our 10 step carpet cleaning process is 2nd to none in the carpet and upholstery cleaning industry. It is 100% satisfaction guaranteed or we will come back and redo the job at no charge. Our 8 step process is very thorough and guaranteed as well, but it does not include the pre-spray and spot stain treatment included with the Gold Package.

We also offer a Green Package that is equivalent to the Gold Package, but we use a high quality “green” pre-spray that is safest for your family, pets, and our environment. Please call for details.


The Glow-Gold Package

1.) Thoroughly pre-inspect all areas to be serviced
2.) HEPA vacuum all areas to remove dry soils that damage fibers
3.) Pre-spot all stains that involve added color
4.) Apply pre-spray and soil conditioner
5.) Agitate conditioner into fiber
6.) Emulsify and rinse soiled carpets
7.) Neutralize and extract
8.) Apply carpet protector (optional for an additional charge)
9.) Grooming in Protector
10.) Post Inspection walkthrough to assure your satisfaction

The Glow Soil Assessment Guide

Soil Level

Carpet Conditions

Cleaning Recommendation

Light

Light traffic, no stains or spots, carpet is cleaned regularly every 6 months.

Silver Package

Medium

Medium traffic, some stains or spots, some pet hair, carpet was cleaned within 12-15 months.

Gold or Green Package

Heavy

Heavy traffic, lots of stains or spots, pet damage, pet hair from multiple pets, carpet not cleaned within last 18 months or longer.

Assessed at time of service



The Glow-Silver Package

1.) Thoroughly pre-inspect all areas to be serviced
2.) HEPA vacuum all areas to remove dry soils that damage fibers
3.) Apply hot water
4.) Agitate carpet fibers
5.) Emulsify and rinse soiled carpets
6.) Perform extractaction
7.) Groom carpets with carpet tool
8.) Post Inspection walkthrough to assure your satisfaction

The Glow Soil Assessment Guide

Soil Level

Carpet Conditions

Cleaning Recommendation

Light

Light traffic, no stains or spots, carpet is cleaned regularly every 6 months.

Silver Package

Medium

Medium traffic, some stains or spots, some pet hair, carpet was cleaned within 12-15 months.

Gold or Green Package

Heavy

Heavy traffic, lots of stains or spots, pet damage, pet hair from multiple pets, carpet not cleaned within last 18 months or longer.

Assessed at time of service